Frequently Ask Question
Answer to you most commonly asked questions.
Wine Club
Can I change my shipping address or delivery date?
Yes! You can update your shipping address within your wine club profile. If you need to delay your delivery, please email the winery, and we can hold your order until you will be available to sign for your delivery.
Can I pick up my wine club shipment at the winery instead of having it shipped?
Yes! That’s the fun part of picking up your wine club is coming in for a tasting and visit. Trying our changing wine menu, new varietals and checking out Bob’s growing car collection.
How do I update my payment information?
You can update your payment information in your wine club profile. Follow the prompts!
What is your policy on returns or exchanges if I’m not satisfied with a wine in my shipment?
Claims for damaged or unsatisfactory wine must be made within 60 days of delivery.
Is it the same number of total bottles for each plan?
Yes! It’s 12 bottles yearly. It just depends on how you would like your allocations. There are quarterly (3), semi-annual (6) and annual (12) options.
What if I'd like more than what the option provide?
(We love your wine)You can order directly through the website or contact the winery directly!
General
What are your tasting room hours, and do I need a reservation?
We’re here for you every Friday – Sunday from 11:00-5:00. Reservations are not required at this time. However, for parties of 6 or more, they are encouraged.
What is included in the tasting experience, and how much does it cost?
The tasting experience typically consists of a minimum of six wines and often a few off menu varietals are included.
Do you offer tours of the winery and vineyard?
Yes! We would love to share our passion for both wine and rare and unique automobiles around the winery, vineyard and car barn. Private tours can be arranged by calling or emailing the winery.
Are kids and pets allowed at the winery?
Yes! We welcome families and pets to the winery. DRIVEN is a dog friendly environment, DRIVEN even has its own off leash fur ambassador named Indy. He loves kids, friendly dogs, and your snacks.
Do you serve food or offer food pairings with tastings?
At this time, DRIVEN does not have food offerings. Guests are welcome to bring food in during their tastings. During event days, we offer food for purchase, so we politely request no outside food during events.
Do you ship wine, and are there any restrictions?
Yes! DRIVEN ships wines on a regular basis and can ship to 48 states, which excludes Utah and Mississippi. Wine is shipped typically with UPS and sometimes FedEx.
How do I join the wine club, and what are the benefits?
Wine Club is amazing and so easy to join! Using the links available under Wine Club you can sign up and start saving. Benefits include 20% off wine and merchandise, access to private sales and wine club parties that include special benefits for wine club members.